Privacy Policy
Mike Burridge is committed to protecting your privacy and keeping your personal information secure. This policy does not extend to external websites accessed from this site, over which we have no control. Please read the terms and conditions and privacy policies of any other sites you visit separately.

Security
Strict security procedures are followed whenever your information is obtained and stored. Our online enquiry and application forms are submitted locally, then encrypted and then stored on a database located on the same server as the form and are not transmitted over the internet. This ensures it is virtually impossible for unauthorised third parties to access or read your personal information.

PLEASE NOTE: Open emails are not secure and third parties may be able to intercept, access or alter any information you send via email. Mike Burridge is not responsible for and cannot accept liability for any damage resulting from open email messages sent to or received by Mike Burridge. If you send us an email please keep the amount of confidential information you include to a minimum. If you make an enquiry via email, we will take steps to check and ensure your identity before giving out any personal information. We NEVER request you to log onto a secure web site via email and we will NEVER ask you to confirm personal details via an email. If you receive an email supposedly from Mike Burridge asking for personal information DO NOT reply, instead, phone 0845 474 2301 and ask to speak to our ICT department. We will keep a record of your e-mail address and any messages you send us, and may contact you unless you ask us not to. Any replies we send will not contain any confidential information, as these can not be sent to you using a secure email system. We regularly review our security procedures.

Privacy
The Data Protection Act 1998 (see http://www.ico.gov.uk/ for more information) gives individuals certain rights as it defines the rules for processing personal information. It also states that those who record and process personal information, such as Mike Burridge, must be open and honest in how the information is used.

The following gives you an overview:
Essentially, we use your information to provide services as requested and contracted by you.

We do not sell or reveal your details to any other companies or individuals.

If you are receiving any unsolicited marketing approaches from companies you do not normally deal with, you can prevent this by registering with the Mailing,Telephone or Fax Preference services:
Mailing Preference - 020 7291 3310
Telephone Preference - 020 7291 3320
Fax Preference - 020 7291 3330

For more details about all the Preference Services, please see the Direct Marketing Association website: http://www.dma.org.uk/content/home.asp

We do not undertake credit searches with licensed credit reference agencies such as Equifax and Experian unless you request credit for services supplied, and only then will the credit search be carried out with your permission.

Customer information may be used to prevent crime and trace those responsible. We are also legally obliged to disclose information about customers to certain bodies that have statutory authority.

We may record telephone conversations to offer additional security, for training purposes, resolve complaints and improve our service standards.

All our investigators are personally responsible for maintaining customer confidentiality.

What other Information is Included in your file?
Your name, current and recent addresses, contact details and date of birth, and any notes or reports to do with your case.

Who Can Look at Your Report?
Anyone with what is considered a permissible purpose can look at your report. These companies, groups, and individuals include:

Any government agency (although they may be allowed to view only certain portions).
Someone that has your written authorisation to obtain your report.
A court with a valid court order.

Privacy & Your Rights
Because your report may contain information about you that is not publicly available, it is important that you know your legal rights as a consumer to access this information. The Data Protection Act and Consumer Credit Act restrict who has access to your sensitive information and what uses can be made of it. Mike Burridge complies fully with the regulations contained in these Acts and in most cases go beyond what is required by law to ensure that your data is kept safe. Legislation gives you the right to access to the information held by us and sets time periods and fees that we must comply with.

If you wish to know what information Mike Burridge holds about you, please write to the Data Protection Officer, Mike Burridge, 18 The Spinney Poole Dorset BH16 6AS. Enclosing a cheque for £10.00 (SAR) If any information is inaccurate or incorrect, please inform us and we will correct it.

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